Yes, within 24 hours of purchase (before printing begins). After that, changes or cancellations aren’t possible. Contact us for more assistance.

Yes, if requested within 24 hours. After an order has shipped, we cannot change the address.

Contact us within 24 hours to update size, color, quantity, or address. After production starts, changes aren’t possible.

If your order hasn’t arrived within 35 business days (US) or 45 business days (international), contact us for support or a refund.

Yes! We ship almost everywhere in the world.

• US: 10 – 14 business days
• Canada/Europe: 15–40 business days
• Australia/NZ: 15–45 business days
• Other regions: 20–60 business days
• Processing takes 2–7 business days before shipping.

If you didn’t receive a confirmation email, please check your spam box.

To ensure that our emails do not go to your spam/junk folder, add support@navalpride.com to your email address list.

If you have further questions about your order, please feel free to contact us.

We accept returns only for defective or damaged items. Just send a photo proof, and we’ll send a free replacement—no need to return the item.

No, since items are custom-made. If there’s an error, we offer easy replacements (small fee applies).

We accept Visa, Mastercard, and PayPal.

All transactions are SSL-encrypted. We never store credit card details on our servers.

Common reasons: incorrect card details, insufficient funds, expired card, or PayPal balance issues. Please check with your bank or PayPal.

Yes. The package will only include a packing slip without prices, showing order details only. The invoice with billing information is sent directly to your email for your records.

You can add your special requests in the 'Add Order Notes' box at the bottom of your Shopping Cart.